1. When are the check-in and check-out times?
check-in time ----from 14:00 to 18:00
check-out time ----by 12:00
Please kindly advise our operators the time you would like to check in or out in advance. We can arrange for your requested time depending on availability of the apartment. If you would like to have early check-in or late check-out, please contact us for the arrangement. If you need a place to leave your baggage, please let us know and we can arrange space for you in our office.
2. Is the price per apartment or per person?
It is per apartment.
3. Do all apartments have double beds?
Most apartments have queen or full sized beds. In addition, we also have sofa beds in all the apartments.
4. Are meals included?
No, meals are not included. However, all of our apartments have a fully equipped kitchen. In addition, all of our apartments are located near many restaurants, cafes, and delis.
5. Are the apartments safe?
All of our apartments are in safe quality neighborhoods.
6. Can I bring a pet?
Normally pets are not allowed. However, we do make exceptions according to the behavior of the pet and the location you choose to rent. Kindly advise us in advance regarding this topic.
7. How many people can share 1 apartment?
Each apartment has a maximum number of tenants allowed to rent. Please check the web page of the apartment you are interested in. Contact us and we will advise you on this subject.
8. How can I complete my reservation?
Go to the page of the apartment you are interested in and click "Booking". To secure your reservation, we need to receive your deposit and signed contract.
9. Do I get fresh towels and bed linen?
Yes, the apartment will be cleaned and fresh linen and towels will be applied before you arrive. To continue this service throughout your stay is possible for an additional charge.
10. Are the apartments near the centre? Are the apartments centrally located?
Yes, all of our apartments are in Manhattan and near subway stations and bus lines.